- State of Texas Certified TNO · All 254 Counties
Texas NEMT Coordination Built for Health Plans
Mavride is a credentialed Transportation Network Operator connecting MCOs, health plans, and Medicaid programs to a fully managed, compliance-ready provider network — statewide.
Our Capabilities
TX HHSC Certified
Credentialed TNO for all state Medicaid & managed care programs
Real-Time GPS Tracking
Live trip visibility for health plan and facility partners
Self-Service Portal
Facility & MCO staff book, track & report without calling in
Statewide Provider Network
Vetted, credentialed drivers across all 254 Texas counties
- Texas HHSC Credentialed
- Medicaid & Medicare Ready
- Real-Time Trip Visibility
- 24/7 Coordination Support
- HIPAA Compliant
TX HHSC Certified
Transportation Network Operator
About Mavride
A Broker Built Around Member Care
Mavride is a State of Texas certified Transportation Network Operator focused on delivering reliable, well-coordinated non-emergency medical transportation for Managed Care Organizations, health plans, and state agencies across all 254 Texas counties.
As a broker, we build and manage a statewide network of vetted transportation providers, ensuring every trip is covered, every member is served, and every partner has full visibility into performance and compliance.
- Safety First
- Compassionate Care
- Reliability
- Innovation
- Integrity
- Community
What We Coordinate
Full-Spectrum NEMT Services
Mavride manages every trip type across our credentialed statewide network — giving health plans and MCOs a single, accountable broker partner.
Ambulatory & Sedan Transport
Reliable sedan and minivan coordination for ambulatory members traveling to routine medical appointments anywhere in Texas.
Wheelchair Accessible (WAV)
Ramp and lift-equipped vehicles with WAV-certified drivers for members requiring full wheelchair accommodation and securement.
Hospital Discharge Transport
Safe discharge coordination with verified arrival windows and mobility-sensitive drivers who assist patients at bedside.
Dialysis & Oncology
Recurring trip management for high-frequency medical needs with punctuality and reliability standards strictly enforced.
Stretcher & Gurney Transport
Purpose-built stretcher vehicles with certified attendants for members who must remain supine during transport.
Senior, Pharmacy & Interstate
Senior-focused NEMT with compassionate drivers, pharmacy delivery, and multi-state long-distance medical transport.
Full statewide coverage from day one
Ambulatory to stretcher and interstate
Live ops team monitoring every trip
Facility & Partner Portal
Our self-service web portal gives healthcare facilities and MCO staff instant access to schedule, track, and manage member trips — no phone call needed.
Facility Staff
Schedule patient rides
MCO / Health Plan
Reports & utilization
Members
Book & track rides Tab
Providers
Trips & payments
- Self-service booking — advance, discharge, and standing orders
- Live ride status with GPS tracking and driver ETA
- Trip history, billing records, and compliance exports
- Secure document exchange and credentialing tracking
- Performance dashboards for MCO partner review
For Health Plans & MCOs
How Mavride Works for You
From contract to first trip, Mavride handles the entire coordination layer so your team can focus on member outcomes.
1
Contract & Credentialing
We establish a broker agreement, onboard your member population, and align with your compliance and state reporting requirements from day one.
2
Member Trip Requests
Trips flow in via facility portal, member phone line, or direct integration — dispatched immediately to the nearest credentialed provider.
3
Real-Time Coordination
Our operations team monitors every trip. GPS verification, electronic sign-off, and instant issue resolution — tracked against performance SLAs.
4
Reporting & Reviews
Monthly performance reports, utilization dashboards, and compliance documentation give your team complete visibility.
Who We Serve
Partners Across the Healthcare Ecosystem
Mavride serves every stakeholder in the NEMT supply chain with tailored coordination and dedicated support.
Health Plans & MCOs
We act as your fully managed transportation broker — credentialing providers, coordinating trips, and delivering reporting to meet state contract requirements.
- Medicaid Programs
- Performance Dashboards
- Dedicated Account Manager
Hospitals & Facilities
Discharge planning teams can book, modify, and track rides from our facility portal — reducing missed pickups and improving patient flow.
- Discharge Portal
- Standing Orders
- Real-Time Driver ETA
Members & Patients
Whether ambulatory or requiring a wheelchair van, members are matched to the right vehicle with a compassionate, trained driver — every time.
- Door-to-Door Service
- All Mobility Levels
- 254 Texas Counties
Dedicated Coordination Team
Monitoring every trip across all 254 Texas counties, 24/7
Compliance & Credentialing
Built on Trust. Driven by Compliance.
Mavride maintains compliance with all state and federal NEMT standards — credentialed to serve Medicaid, Medicare, and managed care populations across Texas.
Certification
TX HHSC TNO
Coverage
All 254 Counties
Data Security
HIPAA Compliant
Programs
Medicaid + Medicare
Trusted Payer Networks
- Medicaid
- Medicare
- CIGNA
- UnitedHealth
- Aetna
- Molina
- Healthcare
- Private Pay
Technology Platform
Full Visibility Into Every Trip
GPS tracking, electronic verification, and real-time status updates give health plan partners and facility staff complete transparency.
GPS Trip Tracking
Live location from pickup to destination with ETA updates pushed to facility staff.
Electronic Sign-Off
Digital signatures at pickup and drop-off for compliant, auditable records.
Dispatch Automation
Intelligent routing assigns trips to the nearest credentialed available provider.
Performance Dashboards
On-time rates, no-show tracking, and utilization data for MCO reporting.
Join the Network
Partnership Opportunities
Two paths to working with Mavride — whether you transport patients or manage their care.
For Transport Companies
Become a Credentialed Provider
- Steady, coordinated trip assignments from health plan partners
- Clear, contract-based payment terms — no chasing invoices
- Dedicated operations team as your single point of contact
- Coverage across Houston, DFW, San Antonio & rural Texas
- Application reviewed within 5–7 business days
For Health Plans & MCOs
Partner With Mavride
- Statewide Texas coverage from day one
- Dedicated account management & compliance reporting
- Transparent performance SLAs with monthly reviews
- HHSC-credentialed, Medicaid-ready provider network
- Custom integration with your member systems
Greater Houston & All of Texas
HQ: 440 Louisiana St, Ste 900, Houston TX
Service Area
All of Texas. Every County.
Mavride coordinates NEMT across all 254 Texas counties — highest trip concentration in major metros with active rural expansion.
Major Metro Coverage
Houston, Dallas–Fort Worth, San Antonio, Austin — highest volumes and fastest assignment times.
Rural & Underserved Counties
Actively recruiting providers in underserved regions — dedicated support for East Texas and the Rio Grande Valley.
Interstate & Long-Distance
Multi-state coordination for members traveling beyond Texas for specialized medical care.
Get Started
Ready to Partner With Mavride?
Whether you’re a health plan, MCO, hospital, or transportation provider — our team is available Mon–Fri 5 AM–8 PM CT, Sat 6 AM–6 PM.